Full Time

Program Management Specialist

Posted 1 month ago
Application ends: November 8, 2021
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Job Description

Skills And Competences Requirements:

  • Initiative, customer-oriented, can-do attitude, tactfulness in handling daily program issues
  • Able to communicate effectively
  • Good command of both verbal and written English and Mandarin
  • Occasional travel to PRC or oversea is required

Key Performance Indicator (KPI)

  • Achieve sales budget/ target
  • Assist on monthly sales forecast update
  • -Assist sales team on supporting existing customers for growth and developing new customers and new technology
  • -Manage escalation (price, delivery, finance) from customer

Key Responsibilities

  • Achieve the Sales target
  • Provide periodic update on the customer activities
  • Manage Customer inquiries (Pricing / Quality / Technical / Commercial.)
  • Submit Quotes (both Vol. prices & Sample charges) to customer
  • Monitor the account performance (forecast / demand, Delivery, Financial.)
  • Prepare presentation and attend the QBR
  • Manage the data preparation for pricing contracts
  • Monitor new projects development (sample delivery / project launch plan…etc)
  • Liaise with plant on qualification program (technology, material.)
  • Provide and Input the monthly Forecasting
  • Manage VMI application and implementation with customer and operation team
  • Manage VMI Performance-Ensure lateness & DSO in line with expectations.
  • Assist with order tracking for major OEM awards-with Customer Service and customers
  • Assist in the Liability claims with customer and the plant
  • Customer escalation – Contact point when a customer requires immediate attention
  • Periodic customer visit
  • Follow and track quotes
  • Provide cost data for managerial review
  • Prepare periodic Sales report